When funds are posted to your account, in line with regulatory requirements, the regulated e-money and payments institution partners who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partners, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our e-money and payments institution partners at a particular point in time, please do not hesitate to contact us.

We take security seriously. ThirdFort uses the same high-level encryption as major banks to safeguard your information. Our security systems are certified through the Cyber Essentials Plus scheme, which audits ThirdFort’s processes every year to ensure your data stays safe. Thirdfort is regulated by the Financial Conduct Authority (FCA), meaning we follow strict industry rules and standards. We are registered with the Information Commissioner’s Office (Registration Number: ZA292762) to ensure the protection of your personal data.